GENERAL QUESTIONS
What is freeze-dried fruit powder?
Freeze-dried fruit powder is made from real fruit that has undergone a freeze-drying process to remove moisture while preserving the fruit's natural characteristics. The result is a convenient fruit powder with a longer shelf life.
Why should I choose freeze-dried fruit powder instead of regular fruit?
Fresh fruit is excellent, but it isn't always convenient. Freeze-dried fruit powder offers a simple way to incorporate fruit into your daily routine without worrying about cutting, storage, spoilage, or seasonality.
Does guiltfreesociety add sugar?
No. Our products do not contain added refined sugar. Any sweetness comes naturally from the fruit itself.
Do your products contain preservatives?
No. We do not add artificial preservatives to our freeze-dried fruit powders.
PRODUCT QUESTIONS
How do I consume the fruit powder?
You can mix it with water, smoothies, yogurt, oats, shakes, or your favorite recipes. Use it in whichever way best fits your lifestyle.
How many sachets are included in a box?
The number of sachets depends on the product variant. Product-specific details are available on each product page.
What is the 7-Fruit Monthly Wellness Box?
The 7-Fruit Monthly Wellness Box contains a variety of fruit sachets designed to provide a convenient daily fruit routine throughout the month.
How should I store the sachets?
Store in a cool, dry place away from direct sunlight and moisture. Keep the sachets sealed until consumption.
What is the shelf life of your products?
Shelf life may vary by product batch. Please refer to the packaging for the most accurate shelf-life information.
Are your products suitable for children?
Our products are fruit-based and can be enjoyed by many age groups. Parents should review ingredient information and consult a healthcare professional if they have specific dietary concerns.
SHIPPING & DELIVERY
Do you ship across India?
Yes. We currently deliver to most serviceable locations across India.
How long does delivery take?
Most orders are delivered within:
- Metro cities: 2–4 business days
- Other cities: 3–7 business days
- Remote locations: 5–10 business days
How can I track my order?
Once your order is shipped, you will receive tracking details via email or SMS. You can use those details to monitor your shipment.
RETURNS & REFUNDS
Can I return my order?
Due to the nature of food products, opened products cannot be returned. If your order arrives damaged, defective, or incorrect, please contact us within 48 hours of delivery.
How can I contact guiltfreesociety?
You can reach us at:
Email: support@guiltfreesociety.com
We aim to respond to all customer inquiries as quickly as possible.